Returns & Exchanges
At Protect, we want you to feel confident in your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't meet your expectations, our dedicated team is here to ensure your exchange or refund is handled with total care.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing